Skills & Competencies for Retail Store Detective

Retail Store Detective job profile

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JOB SUMMARY for Retail Store Detective

Responsible for apprehension and prosecution of shoplifters and the prevention of theft.

JOB RESPONSIBILITIES for Retail Store Detective

Not a uniformed security guard or watchman.

Retail Store Detective SALARY RANGE

BASE 50%
$38,349
TOTAL 50%
$38,614
Job Level
A01
Job Code
SM15000250
Education/Degree
High School Diploma or Technical Certificate
Reports To
Manager or Head of a Unit/Department

Retail Store Detective Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Retail Store Detective skill and competencie below to view definitions.
INDUSTRY COMPETENCIES CORE COMPETENCIES
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6 hard skills or competencies (industry competencies) for Retail Store Detective

1 Industry Competency – Retail Industry
Proficiency Level -1
Skill definition-Applying comprehensive knowledge of retail principles, inventory management, pricing strategies, and consumer behavior to effectively manage and operate retail businesses.
Level 1 Behaviors
(General Familiarity)
Defines the importance of effective merchandising strategies in boosting retail sales and profit margins.
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Level 2 Behaviors
(Light Experience)
Assists customers with product inquiries by providing information about features, pricing, and availability.
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Level 3 Behaviors
(Moderate Experience)
Addresses intricate complaints and concerns effectively to ensure customer satisfaction and retention.
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Level 4 Behaviors
(Extensive Experience)
Contributes to the development of retail pricing strategies to maximize profitability and competitiveness.
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Level 5 Behaviors
(Mastery)
Champions the adoption of predictive analytics to optimize pricing, inventory management, and marketing strategies.
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2 Industry Competency – Retail Operations
Proficiency Level -1
Skill definition-Overseeing the daily operations and duties of running a retail store or chain in order to ensure customer satisfaction and adequate resources.
Level 1 Behaviors
(General Familiarity)
Describes the potential bottlenecks and challenges when managing our organization's retail operations.
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Level 2 Behaviors
(Light Experience)
Assists in monitoring the inventory, schedules, and resources required in our organization's retail operation.
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Level 3 Behaviors
(Moderate Experience)
Analyzes customer feedback and complaints to gain insights for facilitating retail improvements.
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Level 4 Behaviors
(Extensive Experience)
Evaluates our organization's supply chain management to determine cost-saving improvements.
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Level 5 Behaviors
(Mastery)
Builds monitoring systems for tracking and overseeing employee performance when adhering to retail procedures.
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3 Retail Store Detective - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Store Detective
Proficiency Level - 4
5 Competency for - Retail Store Detective
Proficiency Level - 5

6 soft skills or competencies (core competencies) for Retail Store Detective

1 Core Competencies – Attention to Detail
Proficiency Level -2
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Cites steps and tips to improve attention to detail in the workplace.
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Level 2 Behaviors
(Light Experience)
Keeps full attention when listening to understand the message.
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Level 3 Behaviors
(Moderate Experience)
Balances between accuracy and efficiency for different tasks or programs.
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Level 4 Behaviors
(Extensive Experience)
Creates and implements quality management processes for our business.
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Level 5 Behaviors
(Mastery)
Defines possible hurdles to projects and creates strategies to deal with them.
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2 Core Competencies – Honesty And Integrity
Proficiency Level -2
Skill definition-Behaving ethically while adhering to the standards, values, and rules consistent with one's environment and culture.
Level 1 Behaviors
(General Familiarity)
Describes our business's core values and codes of conduct.
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Level 2 Behaviors
(Light Experience)
Admits mistakes and takes action to fix them.
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Level 3 Behaviors
(Moderate Experience)
Acknowledges coworkers’ success when it is merited.
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Level 4 Behaviors
(Extensive Experience)
Challenges influential stakeholders to act on organizational values and ethics.
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Level 5 Behaviors
(Mastery)
Creates business continuity solutions for serious breaches in public trust.
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3 Retail Store Detective - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Store Detective
Proficiency Level - 4
5 Competency for - Retail Store Detective
Proficiency Level - 5

Summary of Retail Store Detective skills and competencies

There are 6 hard skills for Retail Store Detective, Retail Industry, Retail Operations, Loss Prevention in Retail, etc.
0 general skills for Retail Store Detective.
6 soft skills for Retail Store Detective, Attention to Detail, Honesty And Integrity, Confidentiality, etc.
While the list totals 12 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Retail Store Detective, he or she needs to be proficient in Attention to Detail, be proficient in Honesty And Integrity, and be proficient in Confidentiality.

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